100% Satisfaction Guarantee

At Cocoleni.com, our “vision” is to get you the perfect pair of eyeglasses or sunglasses. We want you to look in the mirror and be 100% happy with the image staring back at you.

That is why we offer a 90-days Money Back Guarantee on all of our merchandise.

We are confident that you’ll love our product. However, if for some reason you’re not completely satisfied with your glasses within the first 90 days of receipt of your item, you are entitled to a “no questions asked” return for a 100% store credit or refund of your item minus a 25% restocking fee. See below for further information on exercising your rights under our 90 day replacement guarantee.

It doesn’t matter if you don’t like the shape or color of the frame or lenses, just send them back to us and you’ll get your money back. We’ll even take them on return if you found glasses you like more somewhere else, your friends didn’t like them, or you think you are look like a scary monster in your new pair of eye or sunglasses.

Your happiness is our #1 priority.

And, we’ve made the return process very simple and quick. Feel free to visit our Return Policy page for our easy-to-follow, detailed instructions.


Should you need any help in finding your perfect pair of glasses, you can always use our size check feature or read our blog which is loaded with several great pieces of tips and advice that cover everything from figuring out whether or not you need glasses to the do’s and don’ts of proper eye and sunglass selection.

Still can’t find the answer you were looking for?

Our friendly and helpful Customer Care Center is always here to help you. Contact us with your questions and we are more than happy to assist you with getting the answers you need and, quite frankly, deserve.

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