Return Policy

Glasses purchased may be returned in their unworn, original, merchantable condition, in the original case within 90 days of receipt of your order, for:

  • 100% store credit; or
  • Product exchange of equal or lesser value or
  • 100% cash refund minus a (25% customisation fee if prescription lenses are ordered)

Refunds will be returned via the same method of payment used to order the product (credit card, debit card, PayPal, etc.). Please allow up to 30 days for the credit to appear in your account.

10 Years Warranty

Within the first 10 years of ownership, if you experience a manufacturing defect in materials or workmanship, COCO LENI warrants your frames and we will repair or replace the product at no charge. This warranty is five times longer than any other premium eyewear maker.

COCO LENI has sole discretion to determine manufacturer’s defects. Lenses are not covered under the 10 year warranty policy.

Since eventual wear and tear can be expected, reasonable repair charges will be levied if repairs are necessary as a result of normal wear, accidental damage, misuse or any other problems determined not to be defects. A repair fee, if applicable, will be quoted prior claim processing.

This warranty extends only to the original purchaser and cannot be transferred.

Return Address:

17224 S. Figueroa Street, #G0680
Gardena CA 90248

Our Email Address Is: